DMCA / Copyright Policy

Effective: 2026-07-22  ·  Notice-and-takedown under 17 U.S.C. §512  ·  Contact: support@rendermac.com

1.Policy

RenderMac respects the intellectual property rights of others and expects buyers to submit only Job Content they own or are licensed to process. RenderMac responds to properly submitted notices of claimed copyright infringement under the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. §512. RenderMac is not obligated to, and generally does not, proactively monitor Job Content for infringement; it acts on specific, valid notices as described below.

2.What a valid takedown notice must contain

To submit a takedown notice, send the following to support@rendermac.com with the subject line "DMCA Takedown Notice":

1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material claimed to be infringing and reasonably sufficient information to locate it - for RenderMac, this means the specific job ID, output artifact URL, or webhook payload reference, since job content is not publicly indexed or browsable.
4. Your contact information: name, address, telephone number, and email address.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notices that do not substantially comply with the above may not receive a response. RenderMac may remove or disable access to the identified material, and will make reasonable efforts to notify the buyer who submitted it.

3.Counter-notice process

A buyer whose Job Content was removed in response to a takedown notice may submit a counter-notice to support@rendermac.com containing: (1) your physical or electronic signature; (2) identification of the removed material and its location before removal; (3) a statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification; (4) your name, address, and telephone number; and (5) a statement consenting to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which RenderMac may be found), and that you will accept service of process from the person who submitted the original notice. Upon a valid counter-notice, RenderMac may restore the material within 10-14 business days unless the original complainant files a court action seeking a restraining order.

4.Repeat infringer policy

RenderMac terminates, in appropriate circumstances, the accounts of buyers who are determined to be repeat infringers. What counts as "repeat" is a case-by-case judgment call based on the number and severity of valid, unrebutted notices against a single organization within a rolling 12-month period; consistent with Section 3 of the Acceptable Use Policy, enforcement decisions are recorded in RenderMac's append-only admin audit log.

5.Designated agent